Mercure Blackburn Dunkenhalgh Hotel & Spa 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.2/5 1,871 أراء

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Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 1
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 2
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 3
Mercure Blackburn Dunkenhalgh Hotel & Spa - Image 4
Blackburn Road, Clayton Le Moors Lancashire, BB5 5JP BLACKBURN, United Kingdom

الوصف

خدمات الفندق الإضافية

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities (Chargeable at £10pp)

  • Popular wedding reception destination for up to 250 guests

  • Beauty rooms offering a range of treatments

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton Le Moors Lancashire
BB5 5JP BLACKBURN
United Kingdom

نظام تحديد المواقع العالمي (GPS):53.768386, -2.39473

الهاتف
فاكس +44 1254 872230

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • الحيوانات الأليفة غير مسموح بها
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

CAMEO RESTAURANT

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  1,871 أراء

تقييم TripAdvisor  3.5/5  573 أراء

Okay visit but probably won't stay again.

ملاحظة Tripadvisor 3.0/5

Jonathan P العائلات - تقييم TripAdvisor المعتمد

This was our third visit in last 16 months and in all instances we have come up to watch a football match at Ewood Park and stop over. Our last stay was in January. Unlike our previous 2 visits we had a room in the main hotel. The room was absolutely fine, albeit we were at the front of the hotel above the main entrance so it was a bit noisier late on due to guests or visitors chatting or starting cars on the car park. Was certainly not an issue as such, just noticeable compared to the previous 2 visits. Only other thing to mention about the room was the extremely squeaky floorboards, but as nobody was staying beneath us, it was fine and of course is to be expected in an old building. Staff were polite and helpful. We opted to have dinner in the bar, rather than the restaurant on this stay and our main courses were okay; not memorable, but perfectly fine. Likewise with breakfast. There was plenty of choice though and I left feeling I'd eaten enough. The biggest disappointment of the stay was being told I would have to pay £10 each for my son and I to go swimming. It was a bit awkward as we had gone to the spa and waited for a member of staff, who told us we needed a swimming pass, so off we went to Reception to ask for said pass and that is where we learnt about the charge. Apparantly this is for every visit you undertake during your stay, not a charge for the duration of your stay. Sounds a bit off to me but that's what I was told. We declined to pay so didn't get to go swimming in the end. Was ultimately our choice. I was told this changed in March and I have just seen another poster make reference to this same point from back in March. A quick check of my emails and I can't find the one I was told had been sent to customers regarding this decision. Am not going to quibble on that point, but I only booked the room a couple of weeks ago and it's certainly not mentioned in my booking email. The bottom line is that these trips are a treat for my son and me. The USP of the Dunkenhalgh for us was the spa facilities being included in the total cost (not necessarily the room or food) and whilst that remains an option, I am put off by the additional charge for guests for what is effectively an hour's swim in our case. May sound petty, but this may have been our last visit.

Avoid

ملاحظة Tripadvisor 1.0/5

A I Friends getaway - تقييم TripAdvisor المعتمد

Went with friends for lunch , had rung to try to book but told no need to book just go to bar , when asked if we wanted food given a menu then after looking was told just food on back of menu mainly sandwiches , hardly lunch menu Took a while to come and basic to say the least Later got parking fine for overstaying the minimum free time by ½ hr Would have been helpful if receptionist pointed that out and also to say only sandwiches Not a very good experience at all , I’d advise to steer well clear and we certainly won’t be back , v poor show Mercure

Lovely

ملاحظة Tripadvisor 5.0/5

Catherine D تقييم TripAdvisor المعتمد

Jess and Finley were lovely bartenders during the wedding and very helpful when the guests needed anything. Very friendly atmosphere and helpful when guests got a bit too drunk. Would definitely recommend coming back to keep the atmosphere calm

Amazing customer service from finley and jess

ملاحظة Tripadvisor 5.0/5

A3998GRjenniferh تقييم TripAdvisor المعتمد

Finley and jess did an amazing job, we were here for a wedding and they really went above and beyond, thank you both do much!

Disappointing, especially the restaurant and food

ملاحظة Tripadvisor 3.0/5

SJMholiday تقييم TripAdvisor المعتمد

Stayed Easter Friday. Pleasant check in staff. Room nice. Good shower, comfy bed. Pool area nice as are the steam rooms. The let downs. Female changing areas were disgusting. Dirty. Old Elastoplast on the floor. Old gel/shampoo bottles in the shower. Pairs upon pairs of discarded courtesy slippers lying around. No handkerchiefs in the boxes by the hairdryers. The whole area was grubby! Food. Bar snacks are ridiculously over priced. £2.50 for a bag of crisps!!! Restaurant. We're escorted to our table approx 7.30pm. Staff failed to mention the majority of the dishes on the menu had ran out!!! We picked steak pie and fish and chips.... Girl came to take order and then told us.... The following had ran out - steak pie, fish and chips, burger, sea bass (special) . Disgraceful to run out of so many options when you know how many guests you have dining. We ordered. My soup was cold. The main meals took an hour to arrive. The chicken was a child's portion size and not very nice. Slept well. Breakfast was another let down. Very poor continental. No vegi sausages, no mushrooms, no hash browns, no plum tomatoes! Because of the extremely poor dining experience, we won't return (have been a number of times previously) and do not recommend.

Thank you for taking time to provide us with feedback on your recent experience at the Mercure Dunkenhalgh. Please accept my sincerest apology for your experience. Please be assured that this experience does not represent our usually high standards of service and cleanliness. I have shared this feedback with the team and taken the necessary corrective action to ensure no similar recurrence in the future. It is my hope that you will return to stay with us again when visiting the area. Kind Regards, Fergus McDonald | General Manager

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 530 أراء 6.4/10 مستوى النظافة
  • 477 أراء 7.8/10 الإفطار

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جميع فنادقنا في Blackburn

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.